

Office 2013 programs are not supported with any OS older than Windows 7. After performing a clean install of Outlook 2010/2013, you're now ready to configure it to connect to your Exchange mailbox. If it is installed on your PC, please uninstall this version (from Control Panel > Add/Remove Programs), reboot your PC, and then install Outlook 2010/2013. We do not recommend installing Outlook 2010/2013 on top of an older version of Outlook.Outlook 2010 is an unsupported mail client as of October 2020, an upgrade to a newer version of Outlook is recommended.For Outlook 2016/2019 configuration read the Knowledge Base article on How Do I Configure Outlook 2016/2019 To Connect To Exchange. Outlook 2016 doesn't support manual setup for Exchange accounts. Because an EAS connection doesn't provide all the features of a standard connection to Exchange, Outlook doesn't support this method to connect to Exchange.This article contains instructions on how to manually connect Outlook 2010/2013 to your Exchange mailbox. Outlook supports the use of EAS to connect to other services that support the EAS protocol. The EAS protocol provides access to data in Exchange mailboxes to various devices and other clients.

For more information about how to configure Outlook to connect to Exchange, see Add an email account to Outlook. To resolve this problem, connect to Exchange by using the standard Exchange connection settings. This problem occurs because Outlook doesn't support connections to a server that's running Exchange Server by using the EAS protocol. Log onto Exchange ActiveSync mail server (EAS): The server cannot be found.

When you configure Microsoft Outlook to connect to Microsoft Exchange by using the Exchange ActiveSync (EAS) protocol, you receive the following error message:
